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Dentistry

AI for a dental practice that doesn't lose patients

A voice agent answers calls when reception is busy or the practice is closed, books and reschedules appointments and reminds patients the day before. Patients get an answer straight away, and reception can focus on people in the waiting room.

See case studies
// In scope
  • 01Voicebot at reception
  • 02Confirmations and reminders
  • 03Patient knowledge base
  • 04Reviews and returning patients
// Solutions

The most common implementations in practices

We start with what burdens reception the most.

// 01

Voicebot at reception

Answers calls 24/7, checks free slots in the dentists’ calendars, books and reschedules visits. Harder cases go to reception with a note.

// 02

Confirmations and reminders

SMS, WhatsApp or a call the day before the visit. Cancelled slots go straight to patients on the waiting list.

// 03

Patient knowledge base

A chatbot answers about prices, preparing for a procedure and aftercare – based on the practice’s documents.

// 04

Reviews and returning patients

A review request after the visit and a reminder about a check-up or hygiene visit after six months.

// CRM and ERP

Your own CRM or ERP, or an integration with what you already use

We can build a system tailored to your company or connect AI to the system you already use. We integrate with the most popular solutions in Poland:

Znany Lekarz (Docplanner)MedfilemMedicaKS-SOMEDComarch ERP OptimaComarch ERP XLSymfoniaenova365InsERT Subiekt nexoSAP Business OneMicrosoft Dynamics 365OdooLivespacePipedriveHubSpotSalesforceBitrix24Firmao

Your system isn't on the list? If it has an API, file export or a database, we'll write a connector. See also: AI voice agents, AI chatbots.

FAQ

Questions

Can't find your question? Write to us – we reply within one business day.

Can the voicebot handle a patient who speaks unclearly or nervously?

The agent understands everyday speech and asks again when it doesn’t understand. If a conversation gets difficult, it transfers it to reception or leaves a call-back request.

What about medical data?

The agent doesn’t need medical records – it works with the calendar and price list. We process data in line with GDPR, on EU servers or locally if you prefer.

How long does implementation take?

The first working version is usually ready in 7–14 days.

// Let's talk

AI for a dental practice that doesn't lose patients

Free online consultation. We'll show you which processes in your industry AI can take over fastest and what it will cost.

info@axisway.com+48 516 068 354ul. Szewska 8, 50-122 Wrocław