Bookings by phone and chat
The agent talks by voice and writes in Messenger, Instagram and WhatsApp. It sees the specialists’ schedule and free stations, books and reschedules visits.
Beauty salons
A salon reception that knows every treatment and every product
We have a ready-made solution: the Twinlix agent answers calls and messages, checks available specialists and stations and books the visit itself. It knows the full documentation of the salon’s cosmetics and materials, so it answers questions even an experienced manager couldn’t.
// In scope
- 01Bookings by phone and chat
- 02Cosmetics expert
- 03Matching the service to the client
- 04Reminders and return visits
// Solutions
What the salon agent can do
What a receptionist learns over years – from day one.
Cosmetics expert
It knows the ingredients, contraindications and recommendations for every product and material the salon uses – and answers in seconds.
Matching the service to the client
A huge knowledge base on hairstyles, colouring and treatments lets it match a solution to hair, skin type and expectations in seconds.
Reminders and return visits
A reminder before the visit, a suggested next appointment after the treatment and a review request.
// Case study
Twinlix – a ready-made agent for salons
Twinlix is our AI agent platform. For salons it has a ready-made scenario: a voice and chat agent with access to the schedule, a knowledge base about cosmetics and treatments and handover of difficult cases to staff. We launch it on your salon’s data.
// CRM and ERP
Your own CRM or ERP, or an integration with what you already use
We can build a system tailored to your company or connect AI to the system you already use. We integrate with the most popular solutions in Poland:
BooksyVersumGoogle CalendarComarch ERP OptimaComarch ERP XLSymfoniaenova365InsERT Subiekt nexoSAP Business OneMicrosoft Dynamics 365OdooLivespacePipedriveHubSpotSalesforceBitrix24Firmao
Your system isn't on the list? If it has an API, file export or a database, we'll write a connector. See also: AI voice agents, AI chatbots.
FAQ
Questions
Can't find your question? Write to us – we reply within one business day.
Will clients notice they are talking to AI?
The agent introduces itself as the salon’s assistant. It talks naturally and hands over to a person when needed.
How does the agent know our products?
We upload the salon’s product sheets, instructions and price lists. The agent answers only on that basis.
Does it work with Booksy?
Yes, we integrate with popular booking systems or with the salon’s calendar.
// Let's talk
A salon reception that knows every treatment and every product
Free online consultation. We'll show you which processes in your industry AI can take over fastest and what it will cost.